Last Updated: April 04, 2025
Shop4All Return Pocily Last Updated: April 04, 2025 ### Product Return Policy At Shop4All, we strive to ensure you’re completely satisfied with every purchase. If you’re not happy with your order, we’re here to help with our hassle-free return policy. Please review the details below to understand how returns work. #### 1. Return Window - **15-Day Return Period**: You can return most items purchased from seller within 15 days of delivery for a refund or replacement, provided they meet our return conditions. - **Exceptions**: Certain products (e.g., perishable goods, intimate apparel, custom-made items) may have shorter return windows or may not be eligible for return. Check the product page for specific details. #### 2. Return Eligibility To be eligible for a return, your item must be: - Unused and in the same condition as when you received it. - In its original packaging, including all tags, manuals, and accessories. - Accompanied by proof of purchase (order confirmation email or receipt). #### 3. Non-Returnable Items The following items cannot be returned: - Products marked as "Final Sale" or "Non-Returnable" on the product page. - Perishable goods (e.g., food, flowers). - Personal care items, undergarments, or swimwear (if hygiene seals are broken). - Gift cards or downloadable software/products. - Items damaged due to misuse or unauthorized modifications. #### 4. How to Initiate a Return Follow these simple steps to return your item: 1. Email us for return an products we have stored all products details Order , Quality , Shipment and Payment etc . 2. You are Purchasing from direct to sellers and sellers are responsible for delivery and committed to Provide best Quality and delivery . 3. **Pack the Item**: Securely pack the item in its original packaging with all included accessories. 4. **Ship It Back**: Drop off the package at the designated courier location or schedule a pickup (where available). #### 5. Refunds - **Processing Time**: Once we receive and inspect your return, we’ll notify you via email about the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days. - **Refund Method**: Refunds will be issued to your original payment method.The refund will be credited to wallet or bank account (details required). - **Shipping Costs**: Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong item shipped or defective product). #### 6. Damaged, Defective, or Wrong Items - If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the issue. - We’ll arrange a free replacement or full refund, including return shipping costs, upon verification. #### 7. Late or Missing Refunds - If you haven’t received your refund within the specified time, first check your bank account or payment method. - If it’s still missing, contact our customer support team . Refunds may take additional time depending on your bank or card issuer. #### 8. Exchanges - If you’d like a different size, color, or product, initiate a return for the original item and place a new order for the desired item. This ensures faster processing, as exchanges are subject to availability. #### 9. Return Shipping - **Free Returns**: Returns are free for eligible items when using our prepaid shipping label. - **Customer-Paid Returns**: If the return is due to a change of mind and the item doesn’t qualify for free returns, you’ll be responsible for return shipping costs. #### 10. Contact Us Have questions about your return? Reach out to our customer support team: - Email: ss8482541@gmail.com - Phone: +917880895574 - Hours: Monday - Saturday, 9 AM - 6 PM